General terms and conditions

Article 1 – Definitions

In these terms and conditions, the following terms shall have the following meanings:

Offer: The termination service offered by Xpendy to the Consumer.

Acceptance: The acceptance of the Agreement by Xpendy, i.e., the Consumer automatically agrees by executing a final Application – i.e., the Consumer has completed payment;

Application: The Consumer makes an Application when it initiates a Termination with Xpendy.

Ancillary Agreement: An Agreement whereby the Consumer acquires products, digital content and/or services in connection with a Distance Contract and these products, digital content and/or services are supplied by the Provider of the cancellation service or by a third party on the basis of an agreement between that third party and the Provider of the cancellation service;

Grace period: The period within which the Consumer can make use of his Right of withdrawal;

Consumer: The natural person who is not acting for purposes related to his trade, business, craft or profession;

Day: Calendar day;

Digital content: Data produced and delivered in digital form;

Contract for an indefinite period of time: a contract that provides for the regular delivery of goods, services and/or digital content for a specific period of time;

Durable Data Carrier: Any device – including e-mail – that enables the Consumer or the Cancellation Service Provider to store information addressed to him personally in a way that allows for future consultation or use for a period of time appropriate to the purpose for which the information is intended, and which allows for the unaltered reproduction of the stored information;

User Agreement: By the acceptance of the Application by the Consumer and the completion of the payment, an electronic User Agreement is established. The Consumer then actually uses the service of Xpendy;

Right of withdrawal: the option for the Consumer to waive the Distance Contract within the cooling-off period;Provider of the cancellation service: aka Xpendy;

Termination: The Consumer can terminate her subscriptions at Xpendy. Once this process is completed on Xpendy’s website, there is a Termination. The cancellation is final.

Organization: The organization to which the consumer is a member and to which the consumer would like to cancel. Also called provider;

Distance Agreement: an agreement concluded between the provider of the termination service and the consumer is concluded within the framework of an organized system for the distance sale of products, digital content and/or services, whereby until the conclusion of the agreement exclusive or partial use is made of one or more techniques for distance communication;

Technique for distance communication: means that can be used for the conclusion of an agreement, without the consumer and the provider of the cancellation service having to come together in the same room at the same time.

Article 2 – Identity of the cancellation service provider

ROI is King Group B.V. | Xpendy

Postal address: Nieuwstraat 2, 4811WV Breda No visiting address;

For customer service: support@xpendy.com

For advertising & partnerships: info@xpendy.com

Chamber of Commerce number: 52334538

VAT number: NL850399865B02

ARTICLE 3 – APPLICABILITY

These General Terms and Conditions apply to the use of the internet platform xpendy.com (hereinafter referred to as ‘Xpendy’ or ‘the Provider of the cancellation service’). They describe in detail the user functions offered by Xpendy and in particular regulate the conclusion of the User Agreement between the Consumer and Xpendy. Deviating business and usage conditions are not accepted unless Xpendy expressly agrees to their validity in writing.

Before the Distance Agreement is concluded, the text of these general terms and conditions shall be made available to the Consumer. If this is not reasonably possible, Xpendy will indicate, prior to the conclusion of the Distance Contract, how the general conditions can be viewed at Xpendy and that, at the request of the Consumer, they will be sent free of charge as soon as possible.

If the Distance Contract is concluded electronically, then, contrary to the previous paragraph, and before the Distance Contract is concluded, the text of these General Terms and Conditions may be made available to the Consumer by electronic means in such a way that it can easily be stored by the Consumer on a durable data carrier. If this is not reasonably possible, before the Distance Contract is concluded it will be stated where the general conditions can be viewed electronically and that at the Consumer’s request they will be sent electronically or otherwise free of charge.

ARTICLE 4 – THE OFFER

Xpendy helps consumers to cancel their current contracts and subscriptions with a third party quickly and easily. This includes, for instance, long-term contractual agreements (so-called continuing obligations) with newspapers and magazines, energy suppliers, insurance companies and aid organisations. Xpendy helps the consumer with the intended termination process by first of all locating the relevant address of the company in question and making it available to the consumer. Subsequently, the Consumer can print out and send the prepared cancellation letter himself or use our mailing service in accordance with these Terms of Use.

If an Offer has a limited validity period or is made subject to conditions, this will be explicitly stated in the Offer.

The Offer contains a complete and accurate description of the digital content and/or services offered. The description is sufficiently detailed to allow a proper assessment of the offer by the Consumer. If Xpendy uses images, these are a true representation of the products, services and/or digital content offered. Xpendy is not bound by obvious errors or mistakes in the offer.

Each Offer contains such information that it is clear to the Consumer what rights and obligations are attached to accepting the Offer.

ARTICLE 5 – THE AGREEMENT

The Agreement will be concluded, subject to the provisions of paragraph 4, at the moment the Consumer accepts the Offer and fulfils the conditions set for it.

The Consumer accepts Xpendy’s Offer by electronic means. Xpendy then confirms receipt of the Acceptance of the Offer by means of a confirmation email. The Consumer can use this confirmation as evidence, should this be necessary – for instance in case of withdrawal.

In order to secure the data made available during the electronic Agreement, appropriate technical and organizational measures have been taken; in addition, there is a secure web environment. During the electronic payment the appropriate safety measures have been taken.

Xpendy may – within the limits of the law – obtain information about the Consumer’s ability to fulfil his payment obligations, as well as all facts and factors relevant to the proper conclusion of the Distance Contract. If, based on this investigation, Xpendy has good reason not to enter into the Agreement, it is entitled to refuse an order or Application or to attach special conditions to its performance.