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BetterHelp

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BetterHelp cancellation letter

BetterHelp
Attn: Customer Service
990 Villa Street
Mountain View CA 94041
United States of America

01-24-2026, Place of residence


CERTIFIED MAIL: Canceling BetterHelp subscription

Dear Sir/Madam,

I hereby cancel my subscription with BetterHelp effective immediately upon receipt of this letter.

Personal data:
Name: First Name Last Name

Address: Street and House number
ZIP code + City: ZIP code City

Email: Email

Please ensure that the direct debit authorization is terminated simultaneously.

Furthermore, I request, in accordance with the provisions of the California Consumer Privacy Act (CCPA), immediate deletion of all my personal data as defined under the CCPA, except as provided in Section 1798.105 CCPA.

I look forward to receiving confirmation of this cancellation and the deletion of my personal data at the above email address.



Yours sincerely,

Name

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1. Enter your subscription data

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2. We automatically sign your cancellation letter

  • Legally validated
  • Subscription provider is legally obliged to process your cancellation

3. We'll send your cancellation letter

  • Verified headquarter adressess
  • Shipment tracking with Track and Trace

4. Cheers! Your subscription's cancelled

  • Relax! We will handle it for you
  • 100% guarantee policy

What we can guarantee

What people don’t realize is that

Unused subscriptions

85%
Are paying for at least one subscription they don’t use.

No clue

55%
Don’t have a clue on how to cancel their subscriptions.

Underestimate cost

80%
Underestimate how much they’re actually spending on subscriptions.

Feel trapped

40%
Say they’ve felt trapped in a subscription they didn’t intend to renew.

Why Xpendy
is the perfect choice

Xpendy helps people in 20+ countries cancel subscriptions hassle-free in just 2 minutes.

Cancel  BetterHelp
  • Cancel subscriptions in 2 minutes
  • No need to contact customer service
  • Registered mail with track & trace
  • Legally valid cancellation letter
  • Your details filled in automatically
  • Clear and user-friendly process
  • 100% satisfaction guarantee
  • Finding contact details yourself
  • Long wait times with customer service
  • No proof of cancellation
  • Writing and sending the letter on your own
  • Incomplete or invalid cancellation
  • Time-consuming and stressful
  • Unclear cancellation terms
Cancel  BetterHelp

Frequently Asked Questions about BetterHelp

Do you want to cancel your Other membership with BetterHelp? Then we can do this for you! We will take care of the cancellation by sending a letter of cancellation to BetterHelp with all the necessary details on your behalf. We do this by sending a registered letter and keeping you updated throughout the process. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting. So, you have full assurance that your Other membership is cancelled. Cancelling has never been so easy!

With BetterHelp, you can find your notice period in your contract and in the general terms and conditions.

Your subscription to BetterHelp is cancelable at any time according to the terms of your contract.

Expand information>>

BetterHelp

BetterHelp is an online counseling and therapy platform that connects individuals with licensed mental health professionals. The platform offers a range of mental health services, including individual counseling, couples therapy, and support for various mental health concerns. Clients can communicate with their therapists through messaging, live chat, phone calls, or video sessions, providing flexibility and accessibility. BetterHelp aims to make mental health support more accessible to a broader audience through its online platform.

Are you looking for customer service contact details from BetterHelp ? Find all the details you are looking for here, including BetterHelp email address, phone number and address.

Website

https://www.betterhelp.com/

Address:

BetterHelp
990 Villa Street
Mountain View CA 94041
United States of America

About BetterHelp

People also ask

If you are a BetterHelp user looking to cancel your account, the process is straightforward. Firstly, navigate to the menu and click on "My Account" or "Account Settings." From there, access the "Payment Settings" section to cancel your membership. Next, head to the "Personal Information" tab and click on "Request Erasure" to complete the cancellation process. It is important to follow these steps to ensure your account is canceled successfully. Additionally, remember that Xpendy also offers the option to cancel BetterHelp, but there may be associated costs.

When you cancel a BetterHelp session less than 24 hours before the scheduled time, you won't incur a no-show fee. Keep in mind that you won't have the opportunity to reschedule the session in the same week. If you decide to cancel your BetterHelp subscription, you can easily do so through their website. Additionally, cancellation assistance is available through Xpendy, although this option involves some costs.

The Federal Trade Commission (FTC) investigated these practices: It ruled that betterhelp had engaged in deceptive data collection by pushing people to turn over sensitive information under the guise of it being confidential.

To cancel BetterHelp, log in to your account, go to the "Account Settings" section, and select "Cancel Subscription." Follow the prompts to complete the cancellation process.