Home / Privacy Policy
Privacy Policy
Read our terms and conditions for using Xpendy's services to ensure compliance and understanding.
Home / Privacy Policy
Read our terms and conditions for using Xpendy's services to ensure compliance and understanding.
Providers: The organisation of which the Consumer is a member and of which the Consumer wishes to cancel. Also called Organization;
Services Offered: The various subscription options that the Consumer can cancel through Xpendy. Also called Services or Offerings;
GDPR: As of May 25, 2018, the General Data Protection Regulation (GDPR) applies. This means that the same privacy laws apply throughout the European Union (EU). The GDPR is also known as AVG;
Payment details: All data necessary to complete a payment, with the exception of the PIN. This can be the name of the account holder as well as the IBAN (account number);
Consumer: The natural person who is not acting for purposes related to his trade, business, craft or profession;
Cookies: Our website uses Cookies. These are text files that are stored on your device to improve the use of a website. Cookies can be used to store data or settings on a website so that they do not have to be re-entered or given up on your next visit;
Direct Marketing: Direct marketing is an English term for advertising products by approaching potential customers directly and personally;
Withdrawal: The possibility for the Consumer to withdraw from the Distance Contract within the cooling-off period;
Agreement: An Agreement between the Provider of the cancellation service and the Consumer within the framework of an organized system for distance selling of products, digital content and/or services, whereby, up to and including the moment the Agreement is concluded, exclusive or joint use is made of one or more techniques for distance communication;
Personal data: All data that is personally tied to the Consumer, such as name, address, date of birth and possibly one customer or membership number with the subscription;
Privacy: The personal sphere that distinguishes and protects us and our actions, properties and information from others;
We value and respect your privacy; therefore we want to be as open and transparent as possible about the processing and protection of your Personal Data. Below, we set out what data we process at what point, for what purpose, and on what legal basis. In doing so, we hope to make it clear to you how the Services we offer work and how the protection of your Personal Data is guaranteed.
As you may know, since May 2018 there is a new privacy law, the GDPR (General Data Protection Regulation) or GDPR (General Data Protection Regulation). This new law ensures that your Personal Data processed online is even better protected and that you as a user have more control.
At Xpendy, we promise you the following:
This privacy policy applies to the use of Xpendy’s website and the Offered Services (aka, the Termination Service) accessed thereon.
You can consult, save or print this privacy statement at any time via https://www.xpendy.com/privacy-policy.Insofar as we invoke a legitimate interest (Article 6 para. 1 under GDPR), you have the right to object according to Article 21 of the GDPR.
In accordance with Article 21 of the GDPR, you have the right to object at any time to the processing of your Personal Data. We will then no longer process the Personal Data for the purpose of Direct Marketing or related profiling.
We will also cease processing your Personal Data for other purposes unless we can provide compelling legitimate grounds for the processing which override your interests, rights and freedoms or which relate to the establishment, exercise or substantiation of legal claims (see Article 21, paragraph 1 of the GDPR, the so-called “limited right to object”). In this case you must provide reasons for the objection which demonstrate your special situation.
The Dutch company ROI is King Group B.V. | Xpendy is the controller of the Personal Data you provide to us and is responsible for your Personal Data under applicable data protection law:
ROI is King Group B.V. | Xpendy
Prinsenkade 5G, 4811VB Breda
No visiting address;
For customer service: support@xpendy.com
For advertising & partnerships:info@xpendy.com
Chamber of Commerce number: 52334538
VAT number: NL850399865B02
If you have any questions about the processing of Personal Data and your rights in relation to the protection of Personal Data, please contact support@xpendy.com.
Every time you visit our website, we automatically collect data and information from your device. We store these in so-called server log files. This data is information relating to an identified or identifiable natural person (here: website visitor). The data is automatically transmitted by your browser when you visit our website. The following data are recorded:
The purpose of this processing is to be able to visit our website with a device and to enable a correct display of our website on your device or in your browser. In addition, the data is important for us to optimize our website and to ensure the security of our systems.
The legal basis for the processing is Article 6 para. 1 of the GDPR. We have a legitimate interest in providing you with a website that is optimised for your browser and in enabling communication between our server and the device that you use. The processing of your IP address is particularly necessary for the latter. The data will be stored for 1 year and then automatically deleted.
You may at any time object to the processing of your data. This may be done by e-mail to support@xpendy.com. The provision of Personal Data is neither legally nor contractually mandatory, nor is it required for the conclusion of an agreement. You are not obliged to provide the Personal Data. However, failure to do so may result in your not being able to use our website fully or at all.
On our website you have the opportunity to create letters of termination for various Services and Providers.The necessary data are currently available:
You can also add other, non-mandatory information in the text field. Mandatory and voluntary information will be treated equally by us.
The information provided by you (also Personal Data) is processed by us for the purpose of drafting, producing and sending the cancellation letter and is necessary for the performance of the Agreement. The legal basis for the processing of the data described here is article 6, paragraph 1 of the GDPR. The data will only be stored for the time required to process your request and to comply with the statutory retention periods.
In addition, we store the time the cancellation letter was written and the corresponding IP address. The purpose of storing these data is to prevent or detect misuse of our services.
The legal basis for this processing of the data is Article 6 (1) of the GDPR. We have a legitimate interest in being able to assess whether and when our Services have been used unlawfully.
If you use the option where we send your cancellation letter directly to the Provider, the Provider you specify will receive the data provided by you. In addition, the data is sent to our web host.
The provision of Personal Data is neither legally nor contractually binding. However, it is necessary in order to be able to use our cancellation service correctly. You are not obliged to provide the Personal Data. However, failure to do so may result in your cancellation letter not being prepared correctly.
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