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Proactiv

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(2,034 reviews)

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Proactiv cancellation letter

Proactiv
Attn: Customer Service
1560 Stateline Road East
Southaven MS 38671
United States of America

04-24-2026, Place of residence


CERTIFIED MAIL: Canceling Proactiv subscription

Dear Sir/Madam,

I hereby cancel my subscription with Proactiv effective immediately upon receipt of this letter.

Personal data:
Name: First Name Last Name

Address: Street and House number
City + State + ZIP code: City State ZIP code

Email: Email

Please ensure that the direct debit authorization is terminated simultaneously.

Furthermore, I request, in accordance with the provisions of the California Consumer Privacy Act (CCPA), immediate deletion of all my personal data as defined under the CCPA, except as provided in Section 1798.105 CCPA.

I look forward to receiving confirmation of this cancellation and the deletion of my personal data at the above email address.



Yours sincerely,

Name

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2. We automatically sign your cancellation letter

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3. We'll send your cancellation letter

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  • Shipment tracking with Track and Trace

4. Cheers! Your subscription's cancelled

  • Relax! We will handle it for you
  • 100% guarantee policy

What we can guarantee

We are independent from and not affiliated with Proactiv.

Are you still not satisfied with your purchase, despite our extensive services and guarantees?

We offer a money-back guarantee:

within 10 business days, you will automatically receive a refund of the amount paid to your account.
All cancellations are

legally validated and trackable

, and sent to verified addresses — guaranteed to be processed. We don’t charge any additional fees for shipping.

A one-time fee of $14,95 (including taxes) applies to your initial cancellation.

On the confirmation page, you’ll also have the option to subscribe to myXpendy for just $7.95/month, allowing you to cancel unlimited subscriptions anytime.

What people don’t realize is that

Unused subscriptions

85%
Are paying for at least one subscription they don’t use.

No clue

55%
Don’t have a clue on how to cancel their subscriptions.

Underestimate cost

80%
Underestimate how much they’re actually spending on subscriptions.

Feel trapped

40%
Say they’ve felt trapped in a subscription they didn’t intend to renew.

Why Xpendy
is the perfect choice

Xpendy helps people in 20+ countries cancel subscriptions hassle-free in just 2 minutes.

Cancel  Proactiv

Cancel subscriptions in 2 minutes

No need to contact customer service

Registered mail with track & trace

Legally valid cancellation letter

Your details filled in automatically

Clear and user-friendly process

100% satisfaction guarantee

  • Finding contact details yourself
  • Long wait times with customer service
  • No proof of cancellation
  • Writing and sending the letter on your own
  • Incomplete or invalid cancellation
  • Time-consuming and stressful
  • Unclear cancellation terms
Cancel  Proactiv

Frequently Asked Questions about Proactiv

Do you want to cancel your Other membership with Proactiv? Then we can do this for you! We will take care of the cancellation by sending a letter of cancellation to Proactiv with all the necessary details on your behalf. We do this by sending a registered letter and keeping you updated throughout the process. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting. So, you have full assurance that your Other membership is cancelled. Cancelling has never been so easy!

With Proactiv, you can find your notice period in your contract and in the general terms and conditions.

Your subscription to Proactiv is cancelable at any time according to the terms of your contract.

Expand information>>

Proactiv

Proactiv is a skincare brand known for its acne treatment products. The Proactiv system typically includes a combination of cleansers, toners, and treatments formulated with active ingredients such as benzoyl peroxide or salicylic acid. These products are designed to address acne and help prevent future breakouts. Proactiv is often marketed as a comprehensive skincare solution for those dealing with acne-prone skin, and it is available for purchase through various channels, including online and in select retail locations.

Are you looking for customer service contact details from Proactiv? Find all the details you are looking for here, including Proactiv email address, phone number and address.

Website

www.proactiv.com

Address:

Proactiv
1560 Stateline Road East
Southaven MS 38671
United States of America

About Proactiv

People also ask

Proactiv, the acne-oriented skin care brand, is rebranding. The company's new name will be alchemee and the products will focus on a range of skin needs, not just acne.

The bottom line Proactiv contains acne-fighting ingredients that may help treat mild to moderate acne breakouts. It won't help you if you have severe acne or cystic or nodular acne, though. Keep in mind that a good skin care routine should focus on keeping skin healthy, in addition to targeting and fighting acne.

If you're not absolutely delighted with any of our products, for any reason, simply return the container (even if empty) within 60 days of receipt for a refund of your purchase price (less s&h).