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Xsolla

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Last month, 17.840+ customers made a successful cancellation using Xpendy.

Xsolla cancellation letter

Xsolla
Attn: Customer Service
15260, #2230 Ventura Boulevard
Sherman Oaks CA 91403
United States of America

01-24-2026, Place of residence


CERTIFIED MAIL: Canceling Xsolla subscription

Dear Sir/Madam,

I hereby cancel my subscription with Xsolla effective immediately upon receipt of this letter.

Personal data:
Name: First Name Last Name

Address: Street and House number
ZIP code + City: ZIP code City

Email: Email

Please ensure that the direct debit authorization is terminated simultaneously.

Furthermore, I request, in accordance with the provisions of the California Consumer Privacy Act (CCPA), immediate deletion of all my personal data as defined under the CCPA, except as provided in Section 1798.105 CCPA.

I look forward to receiving confirmation of this cancellation and the deletion of my personal data at the above email address.



Yours sincerely,

Name

Print

1. Enter your subscription data

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  • in accordance with all applicable laws and regulations

2. We automatically sign your cancellation letter

  • Legally validated
  • Subscription provider is legally obliged to process your cancellation

3. We'll send your cancellation letter

  • Verified headquarter adressess
  • Shipment tracking with Track and Trace

4. Cheers! Your subscription's cancelled

  • Relax! We will handle it for you
  • 100% guarantee policy

What we can guarantee

What people don’t realize is that

Unused subscriptions

85%
Are paying for at least one subscription they don’t use.

No clue

55%
Don’t have a clue on how to cancel their subscriptions.

Underestimate cost

80%
Underestimate how much they’re actually spending on subscriptions.

Feel trapped

40%
Say they’ve felt trapped in a subscription they didn’t intend to renew.

Why Xpendy
is the perfect choice

Xpendy helps people in 20+ countries cancel subscriptions hassle-free in just 2 minutes.

Cancel  Xsolla
  • Cancel subscriptions in 2 minutes
  • No need to contact customer service
  • Registered mail with track & trace
  • Legally valid cancellation letter
  • Your details filled in automatically
  • Clear and user-friendly process
  • 100% satisfaction guarantee
  • Finding contact details yourself
  • Long wait times with customer service
  • No proof of cancellation
  • Writing and sending the letter on your own
  • Incomplete or invalid cancellation
  • Time-consuming and stressful
  • Unclear cancellation terms
Cancel  Xsolla

Frequently Asked Questions about Xsolla

Do you want to cancel your Free Time membership with Xsolla? Then we can do this for you! We will take care of the cancellation by sending a letter of cancellation to Xsolla with all the necessary details on your behalf. We do this by sending a registered letter and keeping you updated throughout the process. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting. So, you have full assurance that your Free Time membership is cancelled. Cancelling has never been so easy!

With Xsolla, you can find your notice period in your contract and in the general terms and conditions.

Your subscription to Xsolla is cancelable at any time according to the terms of your contract.

Expand information>>

Xsolla

Xsolla is a gaming commerce platform offering payment processing and monetization solutions for game developers. With services like in-app purchases and fraud prevention, Xsolla assists businesses in the gaming industry to manage transactions effectively. The platform enhances the overall gaming experience by providing tools for localization, marketing, and customer support.

Are you looking for customer service contact details from Xsolla? Find all the details you are looking for here, including the Xsolla email address, phone number and address.

Website

https://xsolla.com/

Address:

Xsolla
15260, #2230 Ventura Boulevard
Sherman Oaks CA 91403
United States of America

People also ask

Publisher account → project settings → subscriptions, then cancel. You can also use this method to cancel a subscription using the store api.

To cancel your subscription on Xsolla Roblox, go to your Xsolla wallet account and navigate to the subscription section. If you encounter any difficulties cancelling, reach out to Xsolla directly. Keep in mind that Xsolla can only assist with cancellations for payments processed through them. Additionally, cancellation can also be arranged through Xpendy, albeit incurring some fees.

If you need to cancel your payment subscription with Xsolla, the recommended method is to initiate the cancellation directly through their website. If that option is not available, you can reach out to Xsolla's customer service for assistance. Another alternative is to contact your bank or card issuer to stop the payments. Keep in mind that cancellation through Xpendy is also possible, but it may involve additional fees.